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The qualifications below offer training in a range of retail skills. The core components include operation of retail equipment, communication, OH&S, housekeeping, POS procedures, stock control procedures, security procedures and sales techniques.
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Certificate II in Retail Operations
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WRR20102 |
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Competencies provide skills for point of sale procedure, equipment usage and customer communication. Other areas covered include minimizing theft, stock control and how to work effectively in a retail environment.
Retail Training in Melbourne and Country Victoria

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Certificate III in Retail Supervision
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WRR30102 |
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This qualification provides Trainees with skills necessary to supervise retail staff. Additional skills in producing financial reports, coordinating teams, store security and safety are also components.
Retail Training in Melbourne and Country Victoria

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Certificate III in Retail Operations
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WRR30202 |
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This qualification provides training in more advanced retail procedures. Skills are acquired in production of financial reports and how to maintain and order stock. Depending on the electives chosen, a Trainee will gain skills in recommending which products to sell.
The qualification is particularly suitable for those intending to advance to more specialized areas of merchandising or advanced selling.
Retail Training in Melbourne and Country Victoria

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Certificate IV in Retail Management
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WRR40102 |
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Participants in this program will acquire skills necessary for store management. It provides training related to the duties needed to run a store.
Included are human and financial resource management, store presentation and merchandising. The qualification is most suitable for those currently working in the retail industry.
Retail Training in Melbourne and Country Victoria

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